Privacy Policy

Effective Date: [May 2025]

This Privacy Policy describes how twelve.pro ("we", "us", or "our") collects, uses, and protects your information when you visit or make a purchase from [twelvepro.net] ("Site").

We take your privacy seriously — and we’ll never sell or misuse your information. Here's what you need to know.

1. What Information We Collect

When you visit our Site, we may collect the following types of information:

a. Personal Information

Name

Email address

Shipping and billing address

Phone number (optional)

Payment details (processed securely via third-party platforms like Shopify, Stripe, or PayPal)

b. Device Information

IP address

Browser type

Time zone

Pages viewed and time spent on our Site

Referring websites (how you found us)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate with you about orders or promotions

Screen for fraud or potential risk

Improve your browsing and shopping experience

Send occasional marketing emails (only if you’ve opted in)

3. How We Share Your Information

We do not sell your information. We may share it with trusted third parties only when necessary to run our business:

Shopify (our e-commerce platform)

Payment processors (e.g., PayPal, Stripe)

Shipping carriers

Analytics providers (e.g., Google Analytics)

These partners are required to handle your information responsibly.

4. Cookies & Tracking

We use cookies to:

Remember what’s in your cart

Save your preferences

Track how you use our site to improve performance

You can disable cookies in your browser, but it may affect how our site works for you.

5. Marketing & Emails

If you subscribe to our mailing list, we may send you updates about drops, restocks, or brand news. You can opt out at any time by clicking “Unsubscribe” at the bottom of any email.

6. Your Rights (for California or EU residents)

Depending on where you live, you may have rights to:

Access or correct the personal data we have on file

Request deletion of your information

Withdraw consent to marketing

To exercise these rights, just email us at [support@twelvepro.net].

7. Data Security

We follow industry best practices to protect your personal information, including encrypted checkout and secure payment gateways.

8. Policy Changes

We may update this Privacy Policy from time to time. The latest version will always be available here, with the effective date listed at the top.

9. Contact Us

Questions? Concerns? Want your info removed?
📧 [support@twelvepro.net]